SHIPPING & RETURNS
Shipment confirmation and order tracking
We will get you the shipment confirmation and tracking number.
Customs, duties, and taxes
Twins Mac & Madi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Twins Mac & Madi is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier. Please save all packaging material and damaged goods before filing a claim.
Please email Twins Mac & Madi with an image of the damaged goods. firstname.lastname@example.org
International Shipping Policy
We ship internationally.