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Customer Care

Customer service is a top priority of Twins Mac & Madi. All our customers will be treated promptly and respectfully without regard to age, gender, sexual orientation, race, ethnicity, disability, language proficiency, social or economic status.

Staff members are responsible for providing the best customer service possible and are empowered to make decisions that will ensure the best experience for each customer while balancing the needs of the individual with the overall needs of Twins Mac & Madi customers throughout their journey here.



BY visiting Twins Mac & Madi you are consenting to our privacy policy.



Twins Mac & Madi are committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at (the ''Site''),

Visitors and any users of the site are referred to as ''user'', ''you'' and ''your'' and Twins Mac& Madi is referred to as ''we'', ''us'', and ''our''. Accessing this Site constitutes a use of the Site and an acceptance to our Privacy Policy.

On the Site, we provide upload capabilities of designs, processing of payments, and fulfillment of items through technology (the ''Service'').

Use of the Site, including all materials presented herein and all online Services provided by Twins Mac & Madi, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the Site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

Information We Collect & Use

This Site only collects the personal information you voluntarily provide to us, which includes your name, e-mail address, and for shipping purposes, address, and phone number, in order to subscribe to our Site, set up an account, and order items.


We will keep your information confidential and will never be shared with unrelated third parties. We will also use your information in order to complete & ship your order and/or respond to customer service inquiries and/or let you know of new promotions via a newsletter.

Wholesale Inquiries

If you have a special request for ordering books and products please contact us we will work with you on wholesale inquires and pricing.


We have the ability to customize products for a conference, parties, and other requests.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

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