Customer service is a top priority of Twins Mac & Madi. All our customers will be treated promptly and respectfully without regard to age, gender, sexual orientation, race, ethnicity, disability, language proficiency, social or economic status.
Staff members are responsible for providing the best customer service possible and are empowered to make decisions that will ensure the best experience for each customer while balancing the needs of the individual with the overall needs of Twins Mac & Madi customers throughout their journey here.
On the Site, we provide upload capabilities of designs, processing of payments, and fulfillment of items through technology (the ''Service'').
Information We Collect & Use
This Site only collects the personal information you voluntarily provide to us, which includes your name, e-mail address, and for shipping purposes, address, and phone number, in order to subscribe to our Site, set up an account, and order items.
We will keep your information confidential and will never be shared with unrelated third parties. We will also use your information in order to complete & ship your order and/or respond to customer service inquiries and/or let you know of new promotions via a newsletter.
If you have a special request for ordering books and products please contact us we will work with you on wholesale inquires and pricing.
We have the ability to customize products for a conference, parties, and other requests.
- Credit / Debit Cards
- Offline Payments